Burlington, ON – There’s been no looking back for Mary Maesano since founding Burlington based InCasaGifts.com back in 2005. This online retailer of wedding and occasional favours, gifts and accessories has been a hit, in large part due to Ms. Maesano’s hands-on approach to customer service. With her extensive marketing background coupled with her commitment to service as the overriding priority, Ms. Maesano is enjoying the freedom, excitement and challenges that come with running her own company. Ms. Maesano has also been recently featured in an IT Business Canada article, highlighting the integrated technology employed to run all components of the web store, while maintaining the highest levels of customer privacy and security.
“It doesn’t come without a lot hard work and strong desire to succeed.” says Ms. Maesano, “This online retail store has been my life for the better part of two and a half years, and I wouldn’t change a thing. It has definitely been a lot of fun.” It comes as no surprise to Ms. Maesano that Canadians have particularly embraced InCasaGifts.com and contributed to its rapid growth. “Canadians feel more comfortable shopping with Canadian businesses online. Wedding favours and accessory searches on the internet result in countless U.S. based results, and purchasing from those firms seems to complicate the purchase process for Canadians, who often get surprise cross-border related charges at their door. We have been told by countless customers how wonderful it is to have found a professional, secure, and service oriented Canadian retailer that provides such a large online selection.”
Ms. Maesano was careful to plan her website to ease the fears of shopping online. With the selection of the highest security and privacy technology available, membership to the Better Business Bureau, upfront low or no cost shipping and the availability of staff via telephone and email, Ms. Maesano has undoubtedly addressed the major fears consumers face when placing orders online. Back in 2005, starting with only a few hundred products, InCasaGifts.com has grown exponentially to include over 3,000 items including wedding veils, jewellery, favours, bridal party gifts; occasional favors for baptisms, communions and more. Ms. Maesano’s intention is to offer a one-stop-shop for occasional needs and of course, to be the best in Canada. “We’ll see what the future brings”, says Ms. Maesano “We will be ready for it!”
http://www.elib.org/articles/1042/in-casa-gifts-online-wedding-favour-accessory-store-a-big-hit-with-canadians/
